Help Center

Your Bolster support hub. Access resources, request service, or talk with our specialists about the systems that protect and power your spaces.

How can we assist today?

Browse our support options below. We’re available for urgent requests, routine maintenance, and onboarding guidance whenever you need us.

Urgent system issue or outage? Call our dedicated support line for immediate assistance from on-call technicians.

Log maintenance requests, warranty claims, or upgrade needs and track progress with status updates from our team.

Need walkthroughs for new installs or training for your staff? Schedule a remote or on-site session with our engineers.

Find quick-start guides, product manuals, and best-practice checklists tailored to your Bolster solutions.

How fast does the support team respond?

Critical issues are acknowledged within one hour. Standard requests receive a response within one business day along with next steps.

Can Bolster monitor our systems remotely?

Yes. We offer remote monitoring packages that include system health checks, real-time alerts, and proactive maintenance recommendations.

Where can I check maintenance schedules?

Current maintenance schedules and upcoming visits are available via your service ticket portal or by contacting our support desk.

Describe your request and we’ll connect you with the right support specialist within one business day.